While Performance is Still Key to a Great Web Experience, Patience is Growing, Says Annual Study from Global Digital Content Delivery Leader
TEMPE, Ariz.--(BUSINESS WIRE)-- What age group is spending the most time online outside of the office each week? If you said Millennials—think a little older … a few decades older.
According to the “2015 State of the User Experience” Report released today by Limelight Networks, Inc., (“Limelight”) (Nasdaq:LLNW), a global leader in digital content delivery, time spent online in the past year has dramatically increased—with 45 percent of respondents spending more than 15 hours a week on their laptop, tablet or phone.
Who is the group making up the majority of these power users? Surprisingly, and possibly counter to popular thought, it’s Baby Boomers—individuals aged 51-69. More than half (51 percent) are online 15 hours/week, as opposed to Millennials—individuals aged 18-33—at just 41 percent.
The Mobile Web, Video and the Importance of a Personal Experience
As the always-connected world continues to expand, so do expectations for the mobile Web—which now has surpassed desktop Web usage according to ComScore. Last year, users were asked if they would be willing to wait longer for a website to load on a mobile device, versus a laptop or desktop, and 44 percent said they would. This year, the results are startlingly different—only 35 percent said they would be willing to wait longer on a mobile device, and nearly 40 percent expect equally fast-loading sites, regardless of if the page is accessed from a mobile device or a laptop/desktop. Clearly, as adoption rates increase, so do expectations for the mobile web.
Other key findings revealed in the report include:
“Ultimately, consumers want more from their online experience, particularly as the mobile web and video continue their march toward ubiquity,” said Jason Thibeault, senior director of marketing strategy at Limelight. “We have more options than ever—more content, more video, and more shopping. And while patience has increased slightly, people—whether they are Millennials, Gen X or Baby Boomers—all expect a personalized, highly-functioning web experience. If not they will look elsewhere. With the explosion in content, branded entertainment, video and e-commerce, the stakes are higher than ever.”
The “State of the User Experience 2015” report is based on a survey that collected data from 1,302 consumers chosen at random located in the United States, United Kingdom, Canada and Singapore, aged 18-69, who spend more than five hours per week online outside of work. For a complete look, download the report here.
Limelight Networks Inc., (NASDAQ: LLNW), a global leader in digital content delivery, empowers customers to better engage online audiences by enabling them to securely manage and globally deliver digital content, on any device. The company’s award winning Limelight Orchestrate™ platform includes an integrated suite of content delivery technology and services that helps organizations secure digital content, deliver exceptional multi-screen experiences, improve brand awareness, drive revenue, and enhance customer relationships — all while reducing costs. For more information, please visit www.limelight.com, read our blog, follow us on Twitter , Facebook and LinkedIn and be sure to visit Limelight Connect.
Source: Limelight Networks, Inc.